It is not necessary to register, but it is necessary to provide the information required by current legislation: name, surname, email, telephone and delivery address so that we can send your invoice and order correctly.

By creating an account with us, you will be able to manage all your orders and returns, save your frequent addresses and favourite products, as well as being the first to be able to enjoy our news and promotions.

You can pay in 2, 3 or 4 interest-free instalments.

Your order will be delivered to its destination within 2 to 7 working days once the purchase has been confirmed on the website. In special campaigns, this period may be extended due to high demand.

YANES and YANES YOUNG pieces are guaranteed for 2 years from the date of purchase, against all manufacturing defects, excluding wear and tear or misuse of the jewellery.

In the event that the item purchased suffers a problem that is not a manufacturing error, our workshop will make an assessment of the cause of the problem.

Contact our customer service team at info@yanes.es, or, if you prefer, you can also call us at +(34) 91 539 28 05 from 09:00 to 18:00, Monday to Friday.

2 year warranty.

You will be able to keep informed about our news, new products and promotions.

18K or 750mm gold is an alloy and 1000grms is obtained by mixing 750 grms of pure gold with 250 grms of other metals, for example palladium, silver or platinum.

Sterling silver or 925 mm. is an alloy and 1000 grms is obtained by mixing 925 grms of pure silver with 75 grms of copper.

Due to these processes, both gold or silver are harder and easier to work with.

The deadline for exchanges and returns is 30 calendar days from the date of receipt of your purchase.

To return the purchase will be free of charge when taken to our store at Goya 27 in Madrid. It can also be sent to our central warehouse, for more information contact our Customer Service department at info@yanes.es

Once we receive the article with its original packaging, we will proceed to refund the amount of the purchase, using the same method of payment employed at the time of purchase.

El diamante es el nombre genérico del mineral y brillante es una talla del diamante.

Diamond is the generic name of the mineral and brilliant is a cut of the diamond.

What are the criteria for valueing a diamond?

The characteristics that determine the value and quality of a diamond are Colour, Clarity, Carat, Cut and Certificate, the so-called 5 "Cs".

  • Colour: Within the colourless series,  diamonds can range from white to slightly yellow. There are several scales, the best known being the GIA, which ranges from D (exceptional white) to Z (pale yellow). The less colour a diamond has, the higher its value.
  • Purity: This is the valuation of the inclusions (internal and external imperfections of the diamond) in terms of their number, size, colour and location within the stone. The highest quality grade is called Flawless or Pure when under 10x magnification.
  • Cut: It is a determining factor of the brilliance of the diamond, depending on the type of cut, the proportions and the finish are fundamental.
  • Weight: The carat is the unit of precision used to weigh diamonds. One carat is equivalent to 0.20 grams.
  • Certification: It is very important that the four characteristics of value mentioned above are established by a serious and impartial official certification laboratory, as any variation in quality grades can mean significant changes in value.

The deadline for exchanges and returns is 30 calendar days from the date of receipt of your purchase. You will have to contact our Customer Service Department at info@yanes.es to find out if it is possible to exchange the purchased item, for example, if we do not have the ring size you are looking for, we would have to refund.

Gold, silver or rhodium plating is a surface treatment applied to a piece of jewellery to change or improve its colour.

For gold plating, 18 carat gold is used. To obtain a white or silver tone, silver or rhodium is used. The platings are not definitive treatments, so they tend to fade depending on the use and wear of the piece.

It is also important to take into account the thickness of the plating applied as, depending on the microns of thickness, its durability will be greater or lesser.

The return period for our pieces is one 30 calender days. The amount will be refunded using the same method of payment employed when purchased.

We do not have this service.

Except in exceptional cases, we do not have this service.

Yes, we can offer this service for Yanes and Yanes Young pieces. We will evaluate the feasibility of the process to be undertaken and the customer will be informed, if applicable and in advance, of cost and approximate date of delivery.

Gold is yellow by nature, and being 18 carat gold, the proportion of yellow metal is very high (¾ parts). The alloy part for white gold contains more silver than the alloy part for yellow gold pieces. Finally, the white gold piece is plated with rhodium to make it look like platinum. As the rhodium plating is superficial, it can, and normally will, fade with wear and tear and the piece will turn yellow.

Most Yanes Young silver pieces have a rhodium finish that prevents them from turning dark or black. However, should this occur, please do not hesitate to contact us and we will be happy to assist you and treat your pieces.

No, under no circumstances.. You have to contact the e-mail "Customer Service" of the web page.

Cultured pearls are cultivated inside pre-selected oysters in calm seas with favourable temperature and salinity conditions. Freshwater pearls are cultivated, implanted in molluscs in rivers and lakes, also with favourable conditions for their cultivation.

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